Intelligent Knowledge Discovery Software

This segment includes related IT services and software that find, locate, and provide answers and pertinent information to knowledge workers. This includes both traditional search and information retrieval/access systems, as well as a new generation of knowledge discovery systems that uses artificial intelligence, NLP, embedded knowledge graphs, and machine learning/deep learning to analyze various structured and unstructured forms of data from different repositories and surface contextualized insights proactively within the flow of work to augment human intelligence. It includes departmental, enterprise, and task-based search and discovery systems as well as product search, site search, and general-purpose question answering systems. This market also includes unified information access tools and systems that combine text analytics, clustering, categorization, and search into a comprehensive information access system.